Refund policy
We take pride in ensuring that every order is packed and shipped with care.
To maintain the quality and hygiene of our products, we only accept returns at the time of delivery, while the courier is still present.
Please check your order immediately upon receipt.
-
If there is any issue (wrong item, wrong size, or damage), inform the courier right away.
-
The courier will return the item to us, and you will not be charged for it.
-
Once the courier leaves, no returns or refunds will be accepted for any reason.
Why?
For hygiene and quality control, we cannot take back items once they have been accepted by the customer.
Thank you for your understanding and for helping us maintain the highest standards for our valued customers.